Telecommunications & Media Law

A Look at the Legal Remedies Available to Consumers

Substandard products and services in Nigeria's telecom sector pose a significant problem, with issues like poor network coverage, incorrect billing, and unwanted messages bothering consumers. The government acknowledges these challenges and has implemented laws to penalize service providers for offences, theoretically safeguarding consumer interests. Despite these efforts, gaps in consumer protection persist in certain areas of the industry
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